Your artwork file will be sent to the printer, unless you select the "Help From Designer" option.
We will not be responsible for any issues related to the artwork or file setup.
Do not include artwork notes, multiple copies of artwork, multiple layers, etc...
(Multiple copies or layers are allowed on Gang Sheet uploads)
Any backgrounds included in the artwork file will print (even if they are just to represent the garment color). If you do not want a solid background printed, save your file using a format that allows transparencies - .PDF, .PNG
NOTE: .JPG and .JPEG files have solid backgrounds. Use your design software to remove the background and save the file in one of the formats above.
USE CMYK COLOR VALUES FOR THE CLOSEST MATCH WHEN PRINTING.Using any other color palettes (RBG, Pantone, Spot, etc...) come with a high risk of color shifts when printing. Non CMYK color values are converted to CMYK before printing which often results in colors that are much different from what you see on screen. Using CMYK color values in your design file will avoid this conversion issue and minimize the risk of color shifts when printing.
Dark colors like Navy, Brown, Maroon, etc... often print much darker than what you see on screen, sometimes looking almost black. You can compensate for this by making those colors lighter.
The smallest individual design or logo we allow is 0.25 inch x 0.25 inch (6.5mm x 6.5mm).If your overall design / artwork has pieces that are smaller than 0.25 in. x 0.25 in., that is OK.
Artwork line thickness should be at least 0.02 in. (0.5mm) or thicker. Any part of the artwork thinner than this will likely NOT print or transfer to the garment. To ensure enough ink gets printed and transferred onto the garment, we recommend making lines THICKER than 0.02 in.
You can check your design by making a 0.02 inch circle and moving it over your artwork. If the circle overlaps elements of your design, then they are too thin.
Click the image to see an example.
Before uploading your artwork file, be sure the page/artboard is the same size as (or slightly larger than) your design. When uploading and adding your file in our Designer Studio, the program will fit your file within the size you selected on the Product Page.
Any extra space included on the page/artboard will cause the design to shrink and print smaller than the size you input.
We do not match colors for USTP prints. This includes spot colors, Pantones, matching colors of other products we distribute, or even matching USTP prints between production runs. We suggest a sample run if you have any concerns about specific coloring, or you can download our USTP Color Chart.
This basic color chart can be ordered as a USTP Transfer. It will give you a general idea of which CMYK values to use. But because these values can vary while printing, there is no guarantee of an exact color match.
We accept several different file types, but some work better than others. If you are submitting a raster fil (PNG, JPG, etc..), it is best to save them at 300dpi at the desired size. Below is a list of our Preferred File Types and others we accept. PREFERRED FILE TYPES - Vector = PDF Raster = PNG (300dpi) / OTHER ACCEPTED FILE TYPES - Raster = JPG, JPEG, GIF